Dotmalls Shoes Review – Reveals Dotmalls Is Scam or Legit?


Many customers are wondering whether Dotmalls .com is authenticated. My research revealed that many customers are dissatisfied with Dotmalls services. Some say their website is suspicious.


I think we should wait until we have more information about Dotmalls shoes before we make a decision.

In this Dotmalls shoes review, I have provided everything you should know about these shoes and their website, such as shoe quality, website info, real-life customers review, etc.

What is dotmalls .com shoes?

Dotmalls is an online e-commerce business that provides stylish and comfortable sandals for women, particularly orthotic shoes with adjustable arch booster layers. 

Essential details about Dotmalls .com

Brand Name: dotmalls

Website URL: https://dotmalls. com

Categories: Men’s Shoes, Women’s shoes, Pet toys, Gardening accessories.

Contact Info: support@dotmalls. com 

Phone Number: (833) 493-2323

Shipping Policy: They did not provide a Shipping days policy. But they 

Return Policy: Products can be returned within 30 days (terms & conditions applied). They will send you mail after receiving your return. 

Dotmallsshoes Payments Method: Paypal, Credit cards payment(visa, MasterCard, visa electron, American Express, JCB, Discover)

Track Order Availability: Yes

About dotmalls .com domain:

  • Domain Registered On: 2023-01-17
  • Website Last Updated On: 2021-01-16
  • SSL Certificate Available: Yes (Connection Secured)

Is dotmalls .com Legit or Fake?


While researching, I have come to know that this website has a lot of red flags. Some are calling them suspicious. People who are ordered from them often give a bad review. They are saying that they did not get the item they ordered. Moreover, their website’s authority score is only 11, which is so low for an e-commerce website store. 

Where are Dotmalls shoes made?

The manufacturing location of Dotmalls shoes is not explicitly stated in the provided sources.

One piece of information suggests that Libiyi Shoes, which falls under the Dotmalls brand, was shipped from Shenzhen, China, as per the eBay listing source. This could potentially indicate that the manufacturing location is in China. Still, without direct confirmation from the company, this conclusion is speculative.

For the most accurate and up-to-date information regarding the manufacturing location of Dotmalls shoes, it would be best to contact the company directly or visit their official website.

Dotmalls Shoes Website Review

According to customer reviews, dotmalls doesn’t give proper service. Some people got scammed by this website. For Example, they are not getting their product. Just like many scam websites, they use cheap prices to lure customers.

So, it’s advisable to avoid ordering from this website. Now look at some customer reviews I have gathered from various websites.

“Mary Lou Rink

This is such a scam!

Ordered 3 bras,did not fit. Checked USPS for amt to return them. $61.50 from Austin, Texas. so took the $25.00 they offered to just keep items. DO NOT DO BUSINESS w/ this company!”

“Bonnie Tieman

Please do not buy from this company

Please do not buy from this company. Bought a pair of shoes in a larger size and still too small and received with no invoice or information as how to return. in researching this information it would cost more to return then the cost of the shoe. they clearly do not want product returned. this company is a total ripp off. Wish I read the reviews before ordering from this company.

Key Feature Of Dotmalls Shoes


As mentioned above, their website is suspicious. But you might wonder, are dotmall shoes legit? Find out for yourself whether it is a good or bad product by looking at its key features.

  1. Orthotic Design: Dotmalls specializes in orthotic sandals for women. These shoes feature adjustable arch booster layers that provide pillow-like support, enhancing comfort up to the knees, hips, and lower back.
  2. Relief from Heel and Knee Pain: The sandals’ design aims to relieve common causes of heel and knee pain, making them ideal for those who experience discomfort in these areas.
  3. Fashionable and Comfortable: Apart from their functional benefits, Dotmalls’ sandals are also touted for their stylish designs. They promise a comfortable and dry experience for the wearer.
  4. Damping Sole and Stability: Some models of Dotmalls shoes feature a damping sole for shock absorption and arch support. They are lightweight and offer excellent stability, ensuring easy walking and a perfect fit.
  5. Soft and Breathable Insole: The insoles of Dotmalls sandals are soft and breathable, providing additional comfort to the wearer. Some models also feature a low-height heel and a sloped, curved footbed for added care.

Pros And Cons Of Dotmalls Shoes

As per several dotmalls shoes review, We can see that this website is suspicious. Still, If you want to buy or order from them, you should check out their shoe’s pros and cons. 


  1. Their sandals for women are stylish and comfortable.
  2. Their shoes come with adjustable arch booster layers that provide soft, pillow-like support.
  3. They guarantee that you’ll feel dry and comfortable after wearing their shoes.


  1. Some customers have reported that the website is new and the quality of the shoes is poor.
  2. Reviews mention that the shoes are not comfy or orthopedic and appear made of cheap, thin vinyl.
  3. The company has received a rating of 2.25 stars from 502 reviews on an unnamed site, indicating general dissatisfaction with its products and services.

Some Shoes They Provide

Let’s see some shoes they provide on their website and Amazon:

  • Vionic Women’s Tide Sequins
  • AEROTHOTIC Original Orthotic Comfort Thong Style Flip Flops Sandals for Women with Arch Support for Comfortable Walk
  • Vionic Women’s Tide Aloe Toe Post Sandals- Supportive Ladies Sandals That Include Three-Zone Comfort with Orthotic Insole Arch Support, Sandals for Women, Flip Flops

Real Dotmalls Shoes Reviews From Customer

Customers are pretty irritated about dotmalls shoes reviews. According to the Trustpilot, 


A scam, cheapest materials, construction, “o “comfort, buckel does not work. Keep your money and buy Dansco”

Felicia Martin Hackett-

If I could give a zero rating I would

If I could give a zero rating I would.

I ordered 4 pair of sneakers advertised as orthopedic. I have terrible feet. Shoes arrived in a timely manner and came today. But they are not orthopedic, so cheaply made they’d probably fall apart. Website says no refunds on sale items. ALL of their Shoes are on sale. No call back from customer service yet. Called Discover to file a dispute. I’m usually wiser. Do not order from this company, they are scam artists.”

Vera VanBruggen-

Breathable Sneakers Cheap Quality

The Breathable Sneakers are not worth the price. They looked cute so I ordered two pairs. They are cheap. They are have no support and are made of a plastic. They run small in size. Took a couple of months to arrive. Smelled like plastic. They came in a package without any information. The return address on the package was a warehouse. After I finally found a site online that carried them, I found no returns if on sale. They were about a dollar off! Learned a good lesson-to not buy off brand shoes or from unknown online stores.”


Total comfort

There was nothing to dislike about this shoe. The added height gives extra support with walking. Total comfort with the fit. I will order other colors. I have recommended to friends and family”

So, based on the reviews, we can see that their shoes are cheap.

Website Terms And Conditions

The terms and conditions on the website indicate that this company provides dedicated service and is based in Hong Kong. By reading their terms and conditions, I listed some useful information. 

  • Age: According to your local laws, you gotta be old enough to shop with us. If you’re not, a grown-up needs to say it’s okay.
  • No funny business: Please don’t use our site for anything illegal or shady, like breaking copyright laws or sending harmful stuff. We can stop your access if that happens.
  • Our rights: Just so you know, we can refuse service to anyone, anytime. And while we might send some of your info unencrypted, we always encrypt your credit card details.
  • Up-to-date info: We try our best, but sometimes our site might have information that’s not 100% accurate or complete. Also, we might change things around without giving you a heads-up.
  • Price changes: We might change prices or stop selling something without letting you know beforehand. We’re not on the hook if that happens.
  • Limited products: Some items are only sold online and in limited quantities. We might also change product descriptions and pricing without warning.
  • Your info: If buying something, ensure your account details are correct. We might have to cancel your order or limit your buying amount if they’re not.
  • Tools: We provide some third-party tools for you to use. But remember, you’re using them at your own risk.
  • Links: We’re not responsible for any other websites we link to or any transactions you make with them.
  • Your comments: We can use and edit them if you send us comments. Please don’t send us anything false or unlawful.
  • Privacy: We respect your privacy. Information about you will be handled in accordance with our Privacy Policy.
  • Mistakes: We’re not perfect. Sometimes there might be mistakes in our product information. If that happens, we may fix it without telling you first.
  • Don’t misuse our site: Please don’t use our site for anything harmful or abusive. If you do, we can stop your access.
  • No guarantees: We do our best but can’t promise our service will always be uninterrupted or error-free. We’re not liable for any damages unless the law says otherwise.
  • Keeping us safe: If someone claims us because of something you did, you agree to cover us.
  • Breaking up: Either of us can end this agreement whenever we want. If that happens, you’ll still need to pay any amounts you owe us.
  • The whole deal: These Terms of Service are our full agreement. They replace any previous agreements.
  • Legal stuff: So you know, these terms are governed by Hong Kong law.
  • Changes: We might update these Terms from time to time. You accept the new terms if you keep using our site after we make changes.

Dotmalls Shoes Website Privacy Policy

While reviewing their privacy policy, I saw that they provided a lot of key information, which I have shared with you guys below.

Section 1 – Information Collection

  • Personal information is collected when you make a purchase.
  • Your IP address is received when browsing the store.
  • With permission, marketing emails may be sent.

Section 2 – Consent

  • Your personal information is used for the specific transaction you consent to.
  • Explicit consent will be asked for secondary uses like marketing.
  • Consent can be withdrawn at any time.

Section 3 – Disclosure

  • Personal information may be disclosed if the law requires it or if terms of service are violated.

Section 4 – Shopify

  • The store is hosted by Shopify, which securely stores your data.
  • Credit card information is stored if direct payment is used.

Section 5 – Third-Party Services

  • Third-party providers may collect, use, and disclose your information to perform services.
  • The privacy policies of third-party providers apply when using their services.

Section 6 – Security

  • Reasonable precautions are taken to protect personal information.
  • Industry standards and encryption are followed.

Section 7 – Cookies

  • Cookies are used to store session information and track visits.
  • Opting out of cookies is possible.

Website Return Policy

Dotmall’s shoes have been criticized for their quality and lack of return process according to customer reviews. Several customers have reported problems with returns and dissatisfaction with the material and design of the shoes. 

How To Report Scam Websites?

If you get scammed while purchasing shoes from an online website, then I have provided some ways to report them below. 

  1. Document Everything: Take screenshots and note down important details about the scam like the URL, the nature of the scam, any communication, etc.
  2. Report to Local Authorities: File a complaint with your local law enforcement agency. They can guide you on the necessary steps to take.
  3. Inform Credit Card Company: If you’ve paid to the scam site, inform your bank or credit card company immediately. They can help protect your finances.
  4. IC3 is a joint FBI-National White Collar Crime Center investigation center that accepts complaints.
  5. Report to the Federal Trade Commission (FTC): You can also report fraudulent websites to the FTC through their online complaint assistant.
  6. Report to Google: You can report unsafe sites to Google. If verified, Google may remove the site from its search results.

Is It Safe To Use PayPal To Make Purchases From Dotmalls .com?

While Dotmalls does accept PayPal as a payment method, according to their FAQ page, there are mixed reviews about the site’s legitimacy. Some sources reveal concerns about potential scams.

One issue appears to be with returns, where customers have reported only being able to contact the company via an email flagged as fraudulent. Moreover, there seems to be a problem with the Dotmalls website’s shopping cart not functioning properly, which could raise concerns about the security of transactions.

However, using PayPal as a payment method provides some protection for buyers. PayPal offers Purchase Protection, which can cover you if you purchase an item that doesn’t arrive or doesn’t match the seller’s description.

Do’s And Don’t Before Ordering Form Them


If you like any shoes from their website and want to buy them, you should abide by some things before buying from them.


  1. Research the Brand: Always research the brand before purchasing. Check out their reputation, customer reviews, and ratings.
  2. Check Size Guide: Each brand may have a different sizing chart. Always check the brand’s size guide to ensure a perfect fit.
  3. Read Product Description: Pay attention to the shoe’s material, design details, and special features.
  4. Review Return Policy: Ensure the company has a fair return and exchange policy if the shoe doesn’t fit or meet your expectations.
  5. Secure Payment: Use secure methods of payment. Look for websites with “https://,” which indicates a secure connection.


  1. Avoid Impulse Buying: Don’t get swayed by heavy discounts and buy shoes you don’t need.
  2. Don’t Ignore Reviews: Never ignore customer reviews. They can give you a real insight into the product’s quality and comfort.
  3. Don’t Compromise on Comfort: Aesthetics are important but don’t compromise on comfort. Uncomfortable shoes can lead to foot problems.
  4. Avoid Unfamiliar Websites: Don’t buy from websites that aren’t well-known or have poor customer service.
  5. Don’t Overlook Shipping Costs: Sometimes, the shipping costs increase the price of a shoe. Pay attention to them while making a purchase.


After a thorough examination, I advise against purchasing shoes from dotmalls .com. The relatively new website lacks customer reviews to vouch for its credibility.

Moreover, I’ve found the quality of their products is bad. I also encountered technical issues; the purchase link on the site is dysfunctional, suggesting potential security vulnerabilities.

I suggest exploring other renowned brands with a proven track record for those searching for reliable online sandal retailers.


What is Dotmall shoes?

Dotmalls is an online retailer that sells a variety of shoes, including orthotic sandals. The company’s website and Amazon, their orthotic shoes feature adjustable arch booster layers that provide soft, pillow-like support designed to enhance comfort up to your knees, hips, and lower back.

Are Dotmall Shoes Legit?

No, Dotmall shoes are not legit. Based on customer reviews and my personal experience, the quality of these shoes is not good. They use cheap materials on their shoes, sandles. Sometimes the shoes run small in size.

Does Dotmalls Provide Orthopedic Shoes?

Based on the information found, Dotmalls does appear to offer orthopedic shoes. One of their products, for instance, is described as a “Women Casual Walking Sneaker Orthopedic Arch Diabetes Support 2023” on their official website.

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